The Embassy is seeking eligible and qualified applicants for the position of: Public Engagement Assistant (English Language Coordinator)
Agency: Embassy Yaounde
The English Language Coordinator coordinates Mission Public Diplomacy (PD) English language outreach to Emerging Voices (EV) audiences, reaching youth, minorities, and those who influence them through English teaching and learning programs. Conceives, develops, and implements both in-person and virtual English language teaching and learning projects and activities and organizes teacher training and professional development opportunities for English teachers. Works under the direct supervision of the EV Specialist or Public Affairs Officer (PAO) designee and receives work guidance from the Regional English Language Officer (RELO), who may be located in another country. The position has no supervisory responsibilities.
Qualifications and Evaluations
EXPERIENCE: Three (3) years of experience in English language teaching and/or teacher training OR three (3) years of experience in project management for English language education, linguistics, or American Studies is required.
JOB KNOWLEDGE: A thorough understanding of the attitudes and preferences of the EV audience sector in Cameroon, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Cameroonian secondary and tertiary academic institutions, standards of instruction, and English language curricula is required.
Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments, particularly the EV sector, in Cameroon is required. Knowledge of the latest trends in audience engagement in related public service institutions, such as think tanks, museums, academic institutions, and professional training institutes, as relevant for the EV sector, is required. Must have an understanding of communication trends in the region and internationally as they affect the Cameroonian information landscape and must be familiar with digital practices and procedures used by, or influential with, Cameroon’s EV sector.
Education Requirements: A university degree in English, Teaching English as a Foreign Language, Education, Applied Linguistics, American Studies, or local equivalent is required.
LANGUAGE: Fluency in English and French (speaking/reading/writing) are required. This may be tested.
SKILLS AND ABILITIES:
Analytic Skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Cameroonian attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through English teaching and learning; identify, analyze, predict, and continually assess EV audience attitudes; and evaluate the impact of projects and modify approaches for the best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programs accordingly.
Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in both English and French. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and French for public programs.
Management Skills: Strong project management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and educational projects, such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools, is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video tools. Must have good numerical skills to be able to develop and manage project and grant budgets; must be able to develop descriptive statistical analyses of target audience segments and the impact of English language activities and initiatives.
Availability: Must be available to travel throughout Cameroon.
This may be tested.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualified female applicants are encouraged to apply.
HOW TO APPLY?