Cameroon Best Jobs: Peace Corps is in need of 01 Volunteer Support Liaison, Salary Range 9,745,528 – 17,054,668 FCFA
JOB ANNOUNCEMENT
Peace Corps Cameroon is seeking to engage the local market on the requirements listed below.
POSITION: 01 Volunteer Support Liaison
APPLICATION OPENING DATE: September 16, 2022
CLOSING DATE: October 14, 2022
Location: Yaounde, Cameroon
Peace Corps – Cameroon has a position opening for a Volunteer Support Liaison. The incumbent will work in a fast-paced office and must have a demonstrated record as an organized self-starter with the ability to complete numerous tasks simultaneously with minimum guidance and equally good working as a team member and providing quality customer service.
Cameroon Best Jobs: Peace Corps is in need of 01 Volunteer Support Liaison, Salary Range 9,745,528 – 17,054,668 FCFA
BASIC FUNCTION OF POSITION
This is a permanent position based in PC Cameroon office in Yaounde. Under the supervision of the
Deputy Director of Management and Operations (DDMO), the Volunteer Support Liaison (VSL) has the responsibility to provide direct and indirect administrative and logistical support to Peace Corps Volunteers. The incumbent is a member of senior staff meeting.
Serves as a focal point to ensure timely and integrated staff support is provided to PCVs navigating prolonged challenging situations.
Under the supervision of the Deputy Director of Management and Operations (DDMO), and close coordination with Programming & Training, Health, and other Administration staff; the Volunteer Liaison is the primary point of contact for Peace Corps Trainees (PCTs) and Peace Corps Volunteers (PCVs) on administrative and financial matters. Due to the myriad of duties required, the VSL will need an in born sense of prioritization and organization and can reasonably expect to work some evening, holiday and weekend hours.
This position requires strict adherence to ethical standards of confidentiality and professional conduct. In addition, the candidate should be flexible, highly organized, creative, and able to multi-task and work independently.
DUTIES AND RESPONSIBILITIES Volunteer Support
- Serves as the primary point of contact (POC) for PCV administrative support, including Post policies and procedures and follows up on individual concerns and requests for assistance;
- Maintains and distributes all necessary Volunteer and Trainee forms and provides instruction on the completion of the forms as needed;
- Coordinates and ensures submission of Settling in Allowance Surveys & Living Allowances
- Surveys;
- Updates the Volunteer Handbook in collaboration with the Director of Management and
- Operations (DMO) and other units;
- Responds to Volunteer queries through telephone, email, text or WhatsApp messages;
- Maintains Volunteer files and follows all record-keeping rules and procedures;
- Liaise with bank and PCT/Vs for opening and closing bank accounts; serves as the primary point of contact for all banking issues such as taxes, charges, bank cards, and theft; assist Volunteers in preparing the required forms and documents.
- Inputs and updates administrative data changes relating to Volunteer information in the
- Volunteer Information Database Application (VIDA);
- Monitors accuracy of Volunteer contact information (telephone and Outlook contacts) in close collaboration with the IT team;
- Prepares loan deferment letters for Volunteers upon request;
- Coordinates the completion of close-out paperwork and procedures related to Volunteers who are departing Peace Corps for any reason (Early Termination, Emergency Leave, Medevac or Close of Service). Responsible for ensuring the checklist is completed and all procedures completed prior to the departure of the PCV;
- Coordinates the shipment of departed Volunteer personal belongings in collaboration with the General Services unit;
- Coordinates with COSing Volunteers during COS conference their travel options to either request Travel Stipend or airline ticket for returning to their home of record;
- Updates the Volunteer End of Service (VESI) system when a Volunteer ends service
Cameroon Best Jobs: Peace Corps is in need of 01 Volunteer Support Liaison, Salary Range 9,745,528 – 17,054,668 FCFA
REQUIRED QUALIFICATIONS
Education: University degree in management, finance or related field;
Prior Work Experience:
• At least 3 years working experience in logistical coordination, travel and transportation and or administration.
• At least 3 years experience working with an international agency.
• Experience working and communicating with Cameroonian Ministries.
• Good working knowledge of Visa and passport requirements/processes.
Computer Skills: Mastery of Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
Language Proficiency: Written and oral fluency in English and French.
Knowledge, Skills, and Attitudes:
Organizational skills, attention to detail and presentation
Skill and ability to multitask and prioritize tasks
Demonstrated experience of cross cultural communication skills is highly desired.
Ability to work as a team and independently and proactively.
Ability to work a regular Monday through Friday schedule with impromptu weekend assignments and travel to countryside when necessary.
Application instructions
Interested applicants for this position must submit the following:
1. Cover letter in MS Word or PDF
2. Resume (CV) in MS Word or PDF
3. Three professional references (Email and Telephone numbers)
4. Telephone number where you can be reached
Peace Corps Cameroon does not accept documents saved on any cloud format including Google. The file size should not exceed 8MB.
Submit your application to the following email address: CM-HR@peacecorps.gov and include
Volunteer Support Liaison in the subject line.
No telephone calls or personal visits, please. Only the documents listed in the application instructions should be submitted including your telephone number by October 14, 2022. Only candidates selected for an interview will be contacted.
Download the Job Communique below for more information
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